FAQs.
Have a question about life at Mason Avenue Apartment Homes? From floor plans and lease details to amenities and community features, we’ve got the answers you need to make your move to Del Ray easy.
Is there an application and administration fee? If so, what are they?
Yes, the application fee is $50.00 and administration fee is $199.00.
What lease terms do you offer (6, 9, 12 months)?
We offer lease terms from 3 to 12 months.
How much is the security deposit?
From $500.00 to one month’s rent.
Is there a deposit alternative option?
Yes.
Is renter’s insurance required?
Yes.
When is my rent due?
Rent is due on the 1st day of each month.
How do I pay my rent?
Rent can be paid through your Loft Living resident portal, available via the mobile app or website. Payments may be submitted using ACH or credit card.
Are any utilities included?
No.
Are there additional fees I should expect?
Our residents pay valet trash, parking, and pest control.
How do residents submit maintenance requests?
Service requests are submitted via our resident portal, LOFT.
Is 24-hour emergency maintenance available? What qualifies as an emergency maintenance request?
Yes, contact the office for more information.
Is there a technology package at this property? (If yes, what does it include?)
No.
Do the apartments have a washer/dryer? If not, is there a laundry service available on site? (Include cost if so)
No, laundry room in the building.
Is parking available and is it included?
Yes, there is a fee of $50.00 for uncovered and $100.00 covered.
Is the community pet friendly?
Yes.
What is the pet policy including fees, restrictions and how many pets are allowed per apartment?
There is a one time nonrefundable fee of $250.00 and $50.00 per month pet rent. Contact the office for pet restrictions. We allow 2 pets per home.
Do you offer furnished apartments?
No.
Is there reserved parking or personal garages available (include additional fees)?
Yes, $100.00 per month.
What amenities does this property have?
Please view amenities located on the Amenity page on the website.
Is there an amenity fee? If so, what does this amenity fee include? (include fee amount if applicable)
Yes, $15.00. Please view amenities located on the Amenity page on the website.
Is there a guest suite here and what is the reservation process? (If so, include fee amount)
No.
How do I schedule a tour at this community?
Tours can be scheduled on the website or by calling the office.
Do you offer in-person, virtual or self-guided tours?
Yes, we offer all three.
How soon can I move in?
Based on availability. Please contact the office.
How do I apply for an apartment?
Applications can be submitted on the website.
What are the income and credit requirements?
Please contact the office for more information.
Do you accept co-signers or guarantors?
Yes, for income purposes only.
What documents are required to apply?
Please contact the office for more information.